My contract wasn’t confirmed
Whether a contract applies is up to the space, not Selfdesk. You can conclude a new one.
What you see
Instead of your home screen it says Your contract wasn’t confirmed. Sometimes there is a reason underneath, sometimes not.
Why
New contracts are reviewed by the space before they apply. Whoever rejects one decides that themselves and is not obliged to give a reason. Common reasons are a plan that no longer exists, a start date that does not fit, or a full space.
What you can do
- Read the reason, if one is given.
- Tap Conclude a new contract if something has changed. A second attempt does not happen by itself.
- Pick a different plan or a different start date for the new contract if the reason points that way. See Choose your start date.
- Nothing was charged. A rejected contract creates no invoice.
If that is not enough
Ask your space first. Only they can confirm the contract.