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Bookings
Bookings
Desks are reserved per day, rooms on a 15 minute grid. How far ahead people may book is set by your space.
How to
- Look at one day's occupancyToday and any other day show who booked, who checked in and what is free.AppWeb
- Manage room bookings and seriesYou see series dates in the day plan, the booking history and the series list, cancel single dates, end whole series, and switch series off per space.AppWeb
- Sell rooms online to guestsPeople without an account book a room on your space page and pay by card right away. Everything for it is on the page Online booking for guests.AppWeb
- Day tickets for guestsA person without an account buys a day at a free seat and pays by card right away. You decide in which areas, how many per day and which doors the ticket opens.Web
- View ordersThe page Orders shows every upcoming room booking with extras and, per day, the total you need to buy or order.AppWeb
- Export bookingsThe booking history downloads as a CSV for any period, cancelled bookings included.AppWeb
- Book or check in for a memberWhen somebody calls instead of booking, you create the booking. This works in the app only.App
- See what has happened since yesterdayActivity lists new contracts, cancellations, bookings and withdrawals in one place.AppWeb
When something does not work
- A desk looks free but cannot be bookedA desk without a reservation can still be taken, because it belongs to someone as a fixed desk, sits in an open import row, or is archived.AppWeb
- The room cannot be archivedA room with future bookings is not archived. A running series counts as a future booking too.AppWeb
- A series ends earlier than expectedA series never reaches beyond the booking window and never beyond the end of the contract. The only way further is to extend it.AppWeb
What applies
- Cancellation rulesA desk reservation is free within an hour of being made and before the reservation date. A room booking can be cancelled at any time.AppWeb
- Lead time and cancellation for extrasEvery extra has a lead time. Until then it can be ordered, changed and cancelled for free; after that it is fixed and charged even if the booking is cancelled.AppWeb
- Included room hoursIncluded room hours come from a monthly pool that is consumed chronologically. Beyond it the room's price applies, less the plan's discount.AppWeb
- Booking windowOne window governs everything: desks, rooms, series and guests book only as far ahead as your space allows.AppWeb
- Members book and check in themselvesThere is no place where you book for a member or check somebody in. At the counter you see the occupancy, cancel, and assign fixed desks.AppWeb