selfdesk
Setup
Task

Set opening hours and the booking window

Opening hours say when you are open. The booking window says how far ahead people may book. These are two separate settings.

These two are easily mixed up. Opening hours limit the times of day and close individual days completely. The booking window limits how far into the future anything can be booked at all.

  1. Open Setup and, in the Prices and hours section, the row Opening hours.
    Setup, section Prices and hours with the Opening hours row
    Setup, section Prices and hours with the Opening hours row
  2. Switch enforcement on if bookings should be limited to the weekly schedule. With it off, your space is open around the clock.

    In the app

    The switch is at the top and is called Enforce opening hours. Below follow Weekly schedule and the exceptions under Special dates.

    On the web

    The switch is called Enforce opening hours, the schedule Weekly schedule and the exceptions Special dates.
  3. Set an opening and a closing time per weekday. Days you do not enable stay closed. In the app you save the schedule with Save weekly schedule.
  4. Enter public holidays and one-off closures as special dates. They override the weekly schedule.
  5. Now set the booking window.

    In the app

    Open Setup, then in Presence the row Public page. Further down the Space settings sits the Booking window section.

    On the web

    Open Setup, then in Prices and hours the row Booking window. Below the list of slots you find the Booking Window card.
  6. Set how many days ahead people may book. In the app you use the slider or − and +; on the web you enter the number under Days in advance. Any value from 1 to 365 is allowed. Save.
    Booking window section with the slider and the number of days
    Booking window section with the slider and the number of days

What applies here

  • The booking window applies to desks and rooms alike and is also the ceiling for room series.
  • The time slots are a different thing: they are the choice members see in Time-slot mode. In the app you reach them through the row Booking mode, on the web through Booking window. Without slots, a whole day is booked.
  • A scan at the desk obeys the same opening hours. On a closed day the app refuses the booking instead of quietly moving it to the next open day.
  • Opening hours and the booking window are inventory, not a start task. They may stay empty. See Start task, suggestion, inventory.

When it does not work