selfdesk
Plans & prices
Task

Create a plan

A plan decides what a day costs and what it includes. Every amount you enter is a gross price.

The first plan is one of the three start tasks. After that you create as many as you have offers. Every plan describes a pricing model, what it includes and whether members may pick it themselves.

Decide beforehand whether the plan charges per day used, has a base price with included days, or is a flat monthly price. The pricing model decides which fields appear next.

  1. Open the plan list.

    In the app

    Setup, section Prices and hours, row Plans. The screen is called Subscription plans.

    On the web

    The Plans entry in the sidebar under Management.
  2. Start a new plan.

    In the app

    Tap New plan. The app first asks Where do you want to start? and offers four templates: Pay as you go, Half month, Fixed desk or Custom. Pick one and tap Continue. A template only prefills the form.

    On the web

    Click Add Plan. The form opens empty.
    Template picker when creating a plan
    Template picker when creating a plan
  3. Enter a Display Name and an Internal Name. Members read the display name in the app, on the contract and on the invoice. The internal name is for you only.
  4. Pick the Pricing Model: per day, a base price with included days, or a fixed monthly price.
  5. Enter the amounts. Every price field is a gross price, which is what a member pays.
    Form with the pricing model and the price fields
    Form with the pricing model and the price fields
  6. Set Behavior: whether members have to check in every day and whether the plan includes a fixed desk.
  7. Set Room Booking: how many hours are included and what percentage discount on the room's price applies after that. 100 % means rooms are free, 0 % the full room price. You set the price itself on the room, see Create a room.
  8. Decide whether members may pick the plan themselves. In the app the switch is called Publicly visible, on the web Available for member selection. With it off, the plan appears neither in the plan picker nor in the price list, and you assign it by hand.
  9. Save.

What applies here

  • The amounts a template fills in are suggestions. They are linked to nothing and are never used as a fallback anywhere.
  • The plan without a contract has no discount on rooms. Members without a contract pay the same room price as day guests.
  • An empty price field counts as 0 €. There is no silent fallback to a default amount. Whoever wants to charge something enters it.
  • A plan has no VAT rate of its own. The rate belongs to your space. See Prices are gross.
  • You change the prices of an existing plan on the plan itself. Two steps ask from which billing month and to whom. See Change a price.
  • Every change to a plan in the price list creates a new version by itself. See The four legal documents of your space.
  • A plan with a fixed desk cannot go into a company pool. See Create company customers.

When it does not work